User-generated content is a great way to reach your audience, whether you’re the one posting it or not.
UGC refers to any social media posts that people across every network share when they’re using or raving about a product or service. When your friend posts a Tweet about a fantastic experience they had with a hotel they stayed at, that’s UGC. When your favorite brand reposts Instagram Stories from customers at an event they hosted, that’s UGC. When someone shares a video on TikTok about finding the best lipstick they’ve ever used, that’s UGC.
How brands leverage that plethora of user-generated treasure is what gives the medium its power. You can use it to build relationships with customers and potential customers by highlighting lifestyles or values that overlap with your brand ethos and audience—like Vans often does by reposting videos of BMX riders, skaters, artists—anyone repping their “Off the Wall” brand aesthetic.
Videos can be formatted for many devices and devices.
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