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Charlotte Purvis is a highly-rated speaker and communication consultant who has influenced an average of one million customer interactions each year for over 20 years.
She consults, trains, and speaks on customer service, business communication, and leadership development for global companies, universities, and community organizations. She practices what she teaches as evidenced by nearly 100% of her engagements coming from repeat or referral business.
We all know the important of customer service.
But do we do it?
Sometimes, we can work so hard on building a great product, service or company that we forget to make our customers feel appreciated from time to time. Providing quality customer service is a must in any organization but how do you consistently provide great customer experience?
Here are 10 customer service statements every organization needs with Charlotte Purvis.
October 7, 2022
June 14, 2022